Editorial Team
In building QuanMed AI, the hardest conversations have never been about the technology. They have been about trust. Clinicians are being asked to act on outputs they cannot interrogate, from systems trained on data they have never seen, validated on populations that may not match their patients. Early on, I learned that leading with the model's accuracy was the wrong approach entirely.
What actually moves healthcare organizations is showing them what happens when the system is wrong. How does it fail? Who catches it? What changes as a result? The institutions we work with that are furthest ahead are treating AI deployment the same way they treat any clinical intervention: with defined criteria, ongoing monitoring, and clear accountability structures. Explainability is part of it. But trust is built through governance, not just transparency.
That is where I think the field needs to focus next.
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